Showing posts with label Personalisation. Show all posts
Showing posts with label Personalisation. Show all posts

Tuesday, 20 December 2011

Personalisation event debriefing

Members of REDP's Core Partner organisations meet at Leicestershire Centre for Integrated Living this morning, to debrief on our recent event, "Are you prepared for Personalisation?" (see blog entry, 6 December).

We consider what we thought worked well, what didn't work quite so well and what we can do better or differently next time. We also compare the Personalisation event to previous regional events we've run, both on the Equality Act 2010 (in Nottingham, June this year and one in Leicester, June last year).
  • In future, we should ask attendees to evaluate  events against stated outcomes, rather than against what delegates thought, hoped (or imagined) would be taking place. This Personalisation event was the first at which we overtly stated outcomes; putting them on screen several times, although we didn't put them on the evaluation form: that's what we'll do differently next time.
  • We discuss sharing good practice on use of t-loop system, in terms of main speakers, questions from the floor, roving microphone - and of provision by venues.
  • Delegates will be encouraged to book on workshops in advance, rather than choose on the day (which would help reception function better).
  • Delegate badges to show which workshops they are booked on
  • If possible, in future we should have two desks for reception on opposite sides of the room (divided alphabetically and clearly signed).
  • We'll favour venues where the entrance for the main hall is at back, so that late entrants don't have to walk past speakers, and staff coming and going don't distract from the speakers or others on the platform.
  • We'll create generic signage that can be sued at all events
  • We should consider the distance from the main hall to wherever food is being served. Attendees with mobility problems can be adversely affected if this distance is too great.
  • REDP personnel should always carry with them info regarding location of workshops etc
  • The timing of the main sessions was "crisp" (thanks to our Chair); timing of breakout sessions wasn't crisp enough.
  • Few organisations have the clout to organise or host an event on this scale in the present circumstances. We should strengthen this in terms of relationships with hosting venues
  • What we're calling the "craft area" was in a nice, spacious and well-lit area, but saw very little traffic
  • We should see workshops as mini conferences, with stated outcomes. In evaluation forms, delegates will be asked if workshop(s) met outcomes and workshop presenters will help draw up these outcomes and sign up to them.
  • We're obliged to identify equality and diversity issues in all the topic areas we cover. We wonder if we did enough to convey that in the event - and to emphasise equality and diversity themes to members of the Core Reference Group and to other agencies, groups and organisations involved with REDP.
  • We'll be discussing how to showcase VCS organisations based in Derby and/or Derbyshire at the forthcoming Human Rights event in a "mini expo".

Tuesday, 6 December 2011

Are you prepared for Personalisation?

At the King Power Stadium (home of Leicester City FC) today for our latest regional event, "Are you prepared for Personalisation?" This has been designed with three main outcomes in mind:
  1. To identify the risks and opportunities that Personalisation presents
  2. To demystify the agenda by drawing on expert opinion as well as user experience
  3. To provide practical information about developing the services and business models to meet the needs of this new emerging open market environment

More than 100 people have registered for this event. Most of them are here on behalf of Voluntary and Community Sector organisations from around the East Midlands; many others are signed in as "independent". More than 50 agencies, groups and organisations are represented here today. Most of the entries on the list below are live links to the relevant website (in the East Midlands, if one is available). A small number don't appear to have any online presence, local, regional or national (I have checked every one of them) - but they're listed all the same.

Representatives of more than 60 agencies, groups and organisations from the Voluntary and Community Sector attended our last big regional event (on the Equality Act 2010 and its Duties, in Nottingham at the end of June).  That makes more than 110 such bodies across both events - and only 12 of them attended both (that includes REDP's four "Core Partners", who are contractually obliged to be at these events). Quite a spread, then!

Our main speaker (who carries most of the load in the morning session) is David McKenlay, from the Office for Disability Issues. The highlight of his presentation is the first public opportunity to discuss the Coalition's Disability Strategy.

After lunch, there are four workshops, each lasting 45 minutes. Each one runs twice, so everyone gets the chance to attend two of them.

This is our first big event since Dee Martin retired as CEO of Leicestershire Centre for Integrated Living. She's attending, but enjoying being able to sit on the sidelines, where no one is paying her particular attention or making a special fuss over her - that is, until Iris Lightfoote (current Chair of REDP) calls her to the front to take a bow and say a few words (one of which is "bugger").

Friday, 18 February 2011

Disability issues

This article is published in today's Leicester Mercury:
Disability issues
Dzine – Leicestershire's disability news agency, now holds its own Community News Cafe encouraging individuals and groups to attend and become community reporters. The team is especially keen to hear of people's experiences of the new Government scheme, Personalisation.
This enables individuals or their carers to have a personal care budget and adapt it according to their own choices.
However critics are concerned this has replaced the system of getting free care from individual authorities.
Coffee Republic, Granby Street, Leicester, hosts Dzine. Drop-in on Mondays between 10am and 11am.